Quote from: robotsoutofcontrol on May 21, 2018, 01:06:48 PM

Quote from: kaleons on May 21, 2018, 04:15:19 AM

Quote from: robotsoutofcontrol on May 18, 2018, 11:21:45 PM

Quote from: kaleons on May 18, 2018, 04:30:38 PM

Quote from: robotsoutofcontrol on May 17, 2018, 01:59:07 AM

Quote from: kaleons on May 16, 2018, 06:16:39 PM

I have withdrawed some tips coins from the coinexchange。

But this exchange deducted my coins and they didn't send them with tx ：TXID is not currently available please check receiving address on a block explorer。

Hi Kaleons,

Sorry to hear that. Have you checked your transaction on the block explorer? You can see the block explorer here: http://tipsbe.netcraft.ch

Cheers,
Robots.

I have check my address from the block explorer。
This transport is failed and the coinexchange's tips wallect have no send them.
It is because when I withdraw my coins their hot wallect have no enough coins so it failed.
I have commit to the coinexchange's supporter system。
But 3 weeks have past, they just only say wait for this tx.
As we know the tips node is very fast,they just don't want to resent my coins.

That is unusual. What is the wallet public address? I can send a few tips to it to check it.

2018-04-28 04:20:39 TIPS 399900000.00000000 0.01000000 ERxe4rXQH8a3kuLC2KtKn3VeinPQ8jnpKM
TXID is not currently available please check receiving address on a block explorer Completed

publick address: ERxe4rXQH8a3kuLC2KtKn3VeinPQ8jnpKM .

Hi Kaleons,

That is bad, I'm very sorry. I've looked at your wallet address on the block explorer and the transaction clearly is not there. I do not think it left the exchange. May I suggest that you contact Coinexchange again? You should keep talking to them until they can explain the situation better.

All the best,
Robots.

yes，you are right。 Thanks very much 。
I have contact Coinexchange several times，but they just said they would send my coins again。
But about one month has past，they didn't send。