Quote from: robotsoutofcontrol on May 23, 2018, 08:31:32 AM

Quote from: kaleons on May 22, 2018, 04:11:23 PM

Quote from: robotsoutofcontrol on May 21, 2018, 01:06:48 PM

Quote from: kaleons on May 21, 2018, 04:15:19 AM

Quote from: robotsoutofcontrol on May 18, 2018, 11:21:45 PM

Quote from: kaleons on May 18, 2018, 04:30:38 PM

I have check my address from the block explorer。
This transport is failed and the coinexchange's tips wallect have no send them.
It is because when I withdraw my coins their hot wallect have no enough coins so it failed.
I have commit to the coinexchange's supporter system。
But 3 weeks have past, they just only say wait for this tx.
As we know the tips node is very fast,they just don't want to resent my coins.

That is unusual. What is the wallet public address? I can send a few tips to it to check it.

2018-04-28 04:20:39 TIPS 399900000.00000000 0.01000000 ERxe4rXQH8a3kuLC2KtKn3VeinPQ8jnpKM
TXID is not currently available please check receiving address on a block explorer Completed

publick address: ERxe4rXQH8a3kuLC2KtKn3VeinPQ8jnpKM .

Hi Kaleons,

That is bad, I'm very sorry. I've looked at your wallet address on the block explorer and the transaction clearly is not there. I do not think it left the exchange. May I suggest that you contact Coinexchange again? You should keep talking to them until they can explain the situation better.

All the best,
Robots.

yes，you are right。 Thanks very much 。
I have contact Coinexchange several times，but they just said they would send my coins again。
But about one month has past，they didn't send。

Hi Kaleons,

I suggest you contact them again :-)

Good luck!

Now when I make any new support tickets,they just close it and do nothing.
There is no any other ways to connect them, no telegram no twitter,no ...
Coinexchange is so bad a exchange.
I talk about here just want to remind others "avoiding repeated my sadnesss"