Quote from: d4rkbreaker on December 11, 2013, 06:45:53 AM

Quote from: merv77 on December 11, 2013, 05:56:52 AM

Quote from: shade88 on December 11, 2013, 05:38:21 AM

Bought a x3 early Dec before the price hike. Wait 3 days for the payment address, nothing happen. Open a ticket and got reply immediately with BTC address. Transfer the BTC, took another 3 days and a ticket before my order status changed to "Processed".

Moral of the story? Open a ticket Cheesy

have opened tickets twice and no replies, maybe have to open yet another.
Again, no wonder they have so many tickets and can't keep up.
I suppose have to open a ticket a day to keep on top of the list for them to notice Huh

BTW, I can't see what's the difficulty in hiring support. Again this is BS from BAS.

What is your order number? From the order list thread (here), the 27xxth order was paid 2 days ago; perhaps the difference will show you how long your order might be processed.

this is my point, I have 2 orders placed on 24/11/13 (order#15xx) and 25/11/13 (order#16xx) both which I had originally chose BTC payment. By the time I received BTC payment address then trying to buy BTC it was going to cost me close to $8500 to buy enough BTC to pay for $4899 USD invoice. Now I've decided to change to wire payment and 15 day order expiry time has passed. I've been trying to get reply from BAS from about the 2nd of Dec.

I hope they can resolve the payment method change and I can keep my original discounted price. That's all.

Am I asking too much?