I think what Vod said is true:
Here is what I don't understand.... Theymos is intelligent when it comes to programming. He could easily create a type of account that had limited moderator abilities - specifically the security rights to unlock an account. A trusted user (like me) could spend some time to review signed messages and restore accounts, reducing workload.
I guess he just does not prioritize account recovery. I understand his reasoning, since losing your account is, in most cases, your fault.
I see many members waiting for their account recovery because hacked or any reason with sending the proof (SignMessage) but what I see almost all don't get a definite answer.
they only have patience and hope