Quote from: CYPER on December 26, 2013, 11:51:22 PM

Quote from: HellDiverUK on December 26, 2013, 10:58:19 PM

Quote from: CYPER on December 26, 2013, 10:20:45 PM

Quote from: Trongersoll on December 26, 2013, 10:15:15 PM

Quote from: CYPER on December 26, 2013, 10:13:31 PM

Quote from: HellDiverUK on December 26, 2013, 10:08:58 PM

Quote from: ste0024 on December 26, 2013, 08:04:54 PM

Quote from: zerokwel on December 26, 2013, 06:35:15 PM

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

Some people have lives...

Do you think these people earn enough money to be able to afford to pay some other people to offer better support?

um... no.

Can you please elaborate why do you think so?

Servers that run a pool like BTCGuild don't run of fresh air. Nor is the hardware free. Oddly enough. Roll Eyes

And 3% fee out of 2500TH/s are not enough for that?
Here's a very simple calculation: 3% is 75TH/s, which is around 32BTC a day.
Still not enough for better customer support?

+1 but mayb e ther prefer money than answer to mail and question.

only lost my time since 3 or 4 days.

poor administrator.