Quote from: fx911 on September 08, 2018, 01:47:51 PM

Quote from: LoyceV on September 07, 2018, 07:51:20 AM

Quote from: Freewallet on September 04, 2018, 06:59:40 PM

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?

For proper forum usage: please use the quote function instead of adding a color to a copied text.

i'm pretty sure them 100% is a scammer !!
i already sent my a lot private information to them , and them still say again "Pursuant to the internal policy on the customer identification process" and ask more private information
i will call police !! that's 100% is a scammer

Dear Jonh, we are still verifying the information provided by you.
Rest assured we are doing our best to make sure all operations on your wallet will be resumed soon.