Quote from: glassuser on January 21, 2014, 06:27:01 PM

Quote from: bit-fxtrader on January 21, 2014, 08:16:33 AM

Quote from: glassuser on January 21, 2014, 05:31:51 AM

How does our Escrow system work?

We have had many users ask us how our Escrow system functions, so we wanted to go ahead and provide a step-by-step guide on how a order is processed.

1) Buyer locates the product they want to buy and finalizes the order

2) Order displays the total order amount with a wallet address of where to send the payment

3) Once the order is paid, seller is notified to send out the product to the buyer

4) Seller sends out the product and marks the order as shipped from inside their account

5) Buyer receives the product, confirms that everything is correct, and marks the order as delivered from inside their account

6) Seller is now eligible to request payment from inside their account

We hope this guide could help with any doubts ours users had, Happy Shopping!

This policy is somewhat worrying. Any tips for sellers not to get scammed? Looks like besides videotaping the posting process there's not much that can be done on the seller's end to protect from buyer scams?

Hi there,

We don't process refunds back to buyers that easily, there is always a case that is opened and as long as there is a good amount of proof from the sellers end such as a receipt of shipment and they are open to answering any questions, we will be able to evaluate which party is the one scamming.

I have sold an item in December. It was delivered on 18th Dec, buyer said he has received the item, but he needs to find if it is working (I have 100% of positive feedback, so my items are and were working). Today is 22nd January and still no funds have been released...
The support said they don't care about the tracking system, they need to get confirmation from buyer that he received the item...