Quote from: Neraxis on November 16, 2018, 06:23:48 PM

Dont worry. I'm literally about to buy a .com domain and make a review about Cointiply, with pictures to prove that i've been scammed by Adgate and that Cointiply doesnt listen in their support emails most of the time. They will direct you right back to sending another support email, when it didn't work in the first place. Then you will get a broken English speaking reply that doesn't tell you or help you with jack shit if it's an actual issue. Like, I didnt get payed or my coins are missing.

If it's something simple af like your loyalty bonus isnt going up, man they reset that quick. But if you need the money they owe you, that's a different story. Even if you have proof and know that they do too.

Going to circulate it just like I do my other btc sites. With mellowadz and other click for $. Might even put it on cointiply's ptc adds. Then we'll see how many other people have had this same problem and what's really going on.

Like i've been saying. Thinking it's a pure scam now and i'm not going to get anything back. There really is no transparency in this site.

Neraxis, we have spent a lot of time working with you in support, and it only seems to build your sense of grievance. I'll politely call that frustrating.

As we've explained there, if AdgateMedia or another offerwall didn't credit you, they didn't credit you or us. There is no mechanism for us to intervene on your behalf. If you can't get resolution from them, that's between you and them.

This is the way the offerwall industry works. Is it perfect? No, but it is a system that allows folks to earn a little crypto with their spare time.

So let's look at why weCointiply and other site publisherscan't intervene. Consider these factors:

1.) We do not know what you did to complete an offer. Did you follow the rules? We don't know. Did you complete all the steps? We have no way of knowing. If it was a credit card offer, did you use a legit credit card? We have no way of knowing because we don't see any step in the offer completion process.

2.) Have you completed this offer on another site? This is especially an issue for the larger offers, which tend to be limited to one-per-person. We don't know, because we play no role in the completion process.

3.) Did you use a VPN against rules? We see when you use a VPN to access Cointiply, but we do not see your connection to the offer because we aren't involved in that process.

4.) We also didn't get paid unless you got paid. We aren't holding onto your moneywe didn't get any.

In general, offers don't get credited for just a few reasons. The user didn't do everything; the user did something wrong (including fraud); the offer was configured improperly; or there was a technical problem because software is imperfect. That last one is probably the biggest reason, but as a site publisher who hosts offerwalls, we play zero role in determining all of that. We provide access to the offerwall, and it's up to you to complete offers and work with the offerwall if you have a problem.

As I said above, this is how this industry works.

Here's how I see this issue. I've been doing offers for years, long before Cointiply. I've had maybe 100 or so offers not pay properly (that I've noticed). Which isn't bad for having done at least 100,000 offers during that time. It's mostly surveys that didn't complete and app downloads that didn't pay. I've collected on 60% of app downloads, at best, and that's consistent across all the offerwalls because app download offers are partially voodoo. I had a Hulu offer that never completed, too.

At first, I filed tickets with support (on those few sites that have support). From that I learned I need to go to the offerwalls, and from that I learned which problems are likely to be resolved and which aren't.

Mostly I learned to move on and do more offers. How much time is 20 cents worth to me, especially if I'm never likely to collect it? Or $2? In the time it would take for me to kick up a fuss, I could do another offer or 20. I also learned which offerwalls I wanted to work with.

And then I didn't work with the ones that caused me trouble.

If that calculus doesn't sit well with you, Neraxis, the offerwall world may not be where you want to spend your time. The crypto world has baked into it a certain expectation of do-it-yourself, get-it-done mentality.