Quote from: eightcylinders on February 03, 2014, 09:33:45 AM

Quote from: zoltrix on February 03, 2014, 09:25:52 AM

Are they still working... skype? btminecom?
My friend has some problem, hashunit 11 is "0" Sad

FYI I send an email to btmine about the issue of damaged/nonworking units and he replied very quickly. He told me that I can ship my damaged hashing board by itself back to btmine in China and they will send a new replacement board back. I am sure it will take a week round trip, but that allows me to keep my working 100Gh/s up and running and avoids having to pay a huge shipping cost (shipping the board should not cost nearly as much, but I have not investigated that yet).

When did you email them and when did they respond? I have 3 units DOA and they won't email me back at all.