Quote from: thunderjet on February 05, 2019, 01:25:05 AM

Quote from: Dirtpaw on February 05, 2019, 01:08:22 AM

Quote from: thunderjet on February 04, 2019, 07:08:53 PM

Quote from: Dirtpaw on February 04, 2019, 01:50:50 PM

How can we submit a complaint to mastercard?

You can contact Upaycard and report complaint about illegal things on Legal Inquires mail address :

legal@upaycard.com

https://www.upaycard.com/contact

Mastercard you can contact on UK address (because Upaycard is under FCA - British regulations)

United Kingdom
10 Upper Bank Street
Canary Wharf
London, United Kingdom E14 5NP
Telephone: 44.2075.575.000

Also you can fill official complaint form on Mastercard site:

https://www.mastercard.us/en-us/ask-mastercard-webform.html

Or on Twitter:

https://twitter.com/askmastercard?lang=en

Upay didnt do much. Customer service told to contact merchant(Chain2pay). I dont see any point contacting them as they are peddeling this scam.

Sent an email to Mastercard inquiring info about this "scheme". Lets see if and when they anwser.

Upaycard customer service is wrong address. You should contact Upaycard Legal Inquires ,because it is not merchant problem.It is rules and regulations breaking, due illegal using of another company account ,hiding true beneficial owner and giving false residence data about card users.

Minexpay is illegally using UAB KRISTOLINIS DUGNAS account as theirs own for sending business payment cards and talking fees for that from card owners.Just give them picture below:

Alrightey. Contacted legal. Lets see what they reply.