The very very least that they could have done is inform this community as to what exactly is creating the issue, which they have failed to do so.
But they already did informed us:
As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.
Thanks,
Ronnie @ Cloudbet
That is too vague and could mean many things, hence my statement.
Returning the deposit where it came from can be done regardless of any ownernships issues with the account.
Returning the deposit? What about the winnings? It's all clear that there were no complains with anything else except ownership issue.
I would suggest Swofty to take legal aids. You have everything here to prove your legitimacy. Without going to that route, Cloudbet is not going to give you anything(I strongly started to believe this). Get the best lawyer, show them all these and offer them a good amount to pay if they help you to get the money. Not only the money, also ensure that this frauds go to the jail.