Quote from: jmda on May 09, 2019, 12:42:05 PM

Quote from: PuraPuraBego on May 09, 2019, 04:57:48 AM

Quote from: mrdeposit on May 08, 2019, 07:22:19 PM

Quote from: PuraPuraBego on May 08, 2019, 07:01:10 AM

Quote from: jmda on May 07, 2019, 03:12:19 PM

hi, more than a year ago I lost access to several sites, including yours, two months ago, recover the access of the mail of an account that used as a bank and request if from that account if they could restore me access to my main account.

I saw that two withdrawals of money that had been made were canceled but the funds did not return to the account. and I asked if they could return them.

At that time they blocked my account again, first they told me I had to wait. and then they started to ignore me.
Yesterday, Pamela told me that my case was resolved and that I would not consult more, but they never told me what they resolved or why.

Greetings, and I await an answer

I don't know what is the reality and either you are telling truth but if they really ban you then there might have various reason and inactive for a long time might be one of the reason. Beside this I think you have not provided right info.

We are not capable of judging the situation based on statements of one side. Sometimes multiple accounts are used against the terms&conditions of gambling site.

You are right for this only team may make decision we can just give idea or take idea. There might have anything happen where there might have mistake of a user, so better to wait response from the team.

I had an active account for many years, without problems until I lost access, I'm also waiting for the team's response, I wrote many times to https://help.bitsler.com/hc/en-us but they ignore me

You have already been informed that you have been abused the system and I think you are about that and in this case I don't know why you are still trying to do that. You can see more on:

Quote

Hello,

Your accounts are closed lifetime. You abused a bug in the past and you know it. Then, no need to waste more of our time. We will ignore all your future messages.

Cheers,