Bobsag most likely not respond to any delay notices, because you already know of the delay...
I agree, that you would like something from him... just hang tight, he does deliver at the end of the day.
i've sent him some emails in which he has not responded, at the end of the day, i found my answers else where.
What bothers me is that they keep saying they have fixed the problem and will reply to questions faster, but it never seems to be true. Why say the new accounts will be created in 72 hours when you know they won't be? Sigh...
They've begun to post updates on their facebook page, and posted that in the coming weeks they would have emails being sent out. These updates on facebook began on Feb 12th, 72 hours after Feb 9th.
In addition to the posted: We will be vastly improving our CS, with a new Email System, Ticket system, imported database (sorry its taking so long!), Facebook / Twitter (Soon!) teams. We hope this will vastly improve our CS, and connect with our valuable customers. We will be having weekly updates from BA now posted to at least Facebook, with a Email Wide, and Twitter following in the next few weeks.
https://www.facebook.com/minersourceThis is good to know. I don't understand why it is so hard to send out a mass email. I pulled out (or am trying to pull out) of R17 with a refund to my shares mostly because I don't trust that the interests of the customers are a priority for Bobsag3. I was unaware of the facebook page, and although I despise facebook, I will keep an eye out there. It's so much better and easier to change a web page than post on facebook that I don't understand why he's gone that way. At any rate, I still have a BA hardware order from minersource that I have not asked to cancel, but I think it is pretty bad that aside from this forum and facebook there has been no notification of the delay. Emails are selectively replied to: I asked a pre-sales question and was answered almost immediately, but a post sales question has been ignored. Minersource found the time to add new products to the web page, but has not found the time to send out an email, post about delays on that webpage, or import/convert the database.