Quote from: Invest144 on June 23, 2019, 11:03:53 PM

Hello thanks for the help !

I put here the screenshot of my wallet wher we can see clearly all transactions

Now the two transactions txid :
0.00266 btc
9514e705e2d70627eed05436867d70d877fe577196163b6d84d409fe73117092

0.0363btc
e9eaafce46b6ab63a532f9aa1cfe7efbf2af36746dbd1e0942563853fbdced05

From the looks of it, these set of transactions weren't the issue.
Tx1 was spent from the change of Tx2 which completely spend your 0.0363btc deposit.

The issue is the other "recus" in history with a value of 0.0296BTC that was missing in the total balance.

You can check the transaction ID yourself by pasting it in the search box in the links on your quoted post above.
If the balance is still there "unspent" (green), the issue must be on the wallet's cache like BitMaxz said.
If it was "spent" (red), it must be something else.

Looks like this is the 0.0296BTC deposit's transaction ID: 0c3ead295d2a69fceeca756735b5ee0721482bdef8f5c438e78d5f7d56b94c60.
If it is, it's Bitpay wallet's issue because it is still unspent.
Don't worry, you can always recover the private key(s) including the funded address if things gone wrong.