Quote from: kryptqnick on July 31, 2019, 05:06:45 PM

Quote from: dunfida on July 31, 2019, 03:44:27 PM

Quote from: SyGambler on July 31, 2019, 12:51:09 PM

Quote from: AC88Rep on July 31, 2019, 06:42:25 AM

Indeed!

We don't require our customer to undergo verification process if you use bitcoin as payment gateway unless you received email from our KYC department because of our KYC random checking.

well yeah but that's the reason many people won't even try the site , I asked support about my country and they said they accept my country so it's ok for me even if you ask for KYC in the future
but some people won't do the KYC , that's a common thing in bitcoin gambling

was hoping you to confirm that you don't ask for KYC at all unless you suspect a bonus abuse

KYC for random checking? Thats an unacceptable thing here on crypto space.This is the most hated part actually and if it would be applied then expect for users to leave.

Yeah, it's a major downside, of course. SyGambler says it's a good website generally, so that's a plus, but why are the KYC procedures random? Is it required by the licensing authority? Perhaps, if you have to make some checks, you could make them more reasonable? For instance, random checks that apply only for sums above the equivalent of $1k or above? Or, alternatively, no random checks at all but only checks in case of suspicious activities involving, again, fairly high amounts of money? I understand that if you're a popular company, you probably are not very motivated or even likely to follow this advice, but perhaps you could at least explain why you do random checks?

SyGambler is lucky though, he's been using the site for quite a while now and it seems that he has no problem at all. at least we know somebody that has played on this site. however, their rep is not active here in the forum. they should revive the interest from the gamblers as this is good opportunity for them.