Quote from: kawetsriyanto on August 23, 2019, 10:15:04 PM

Quote from: Egetuerk on August 23, 2019, 06:21:33 PM

The Name of the Exchange is Trade by Trade.

The information provided on the FAQ and exchange platform is very limited.
So, you have tried to contact their support on this one? https://support.tradebytrade.com/hc/en-us/requests/new?
I tried to browse the contact support and only this is available. But you meant that the answer is the supportside, not the human?
Actually, I also ever have a similar condition, contacting the support bot in another exchange, not the human answering, but fortunately, they really work solving it after contacting, although need around one day.

If the address of the wallet has been right and the status is still not redeemed, hopefully, it is only a matter of delay.
But, there are no other ways besides waiting for them to work exactly. Just hope that this exchange is not a scam. This is a new exchange, right? It is still not in CMC.

Yes, it isn't listed yet on CMC which means this is pretty new exchange.This is the problem in regards on trading or using up new exchange yet there are
lots which is more better when it comes to DASH market which is mostly trade in most big exchangers.Why would use up unknown ones?
This one is indeed an exchange issue, it shows transfer successful but the funds didn't credit up on your wallet then its a shady act by them if the said withdrawal address is correct.