Asked on 2014-02-12 Received my refund today. That's 1 week when they did state it could take longer. Difference between what I spent and what I received was about 8% of my BTC investment instead of 1.5%. Not complaining, just reporting: It was only 2 shares, not a lot of difference here. For those receiving bigger refunds where that kind of error may cost you significant BTC, you may want to check the math. However, there may have been some kind of fee from their service processor for the orders making this refund accurate.