Quote from: uozer on February 19, 2014, 05:30:36 AM

Quote from: uozer on February 19, 2014, 05:25:21 AM

Quote from: furuknap on February 19, 2014, 12:09:28 AM

Quote from: crackfoo on February 19, 2014, 12:01:14 AM

No, we'd rather not see you blubber on in the forums. Read them. Refunds started 11th whether you you like it or not, so its only been a week. bobsag3 had to rebuild his blockchain... which is not just a few mins delay. Blubber next week perhaps.

The refunds are clearly not processed in order, as many people requesting refunds after me have received their refunds days ago, the main difference being that I initially kept communication private whereas those that have received refunds sooner have been posting here.

Thus, I post here.

.b

dont listen to this crackfoo, he is maybe on too much crack not to understand and see

- the disrespect towards the customer (i dont give a shit if you have a day job - if you are getting a fee, be it maintenance or anything else, this is your f.ing job, you are being paid for it0
- there is no excuse to have 0 communication days at a time
- there is no excuse to treat customers unequally - i am tired of writing "how come some request refunds on 11th and get it, while some request on 7th and not get it"
- it is none of customer's f.ing business that poor bobsag3 lost his blockchain - if he cant even keep a backup, he cant be entrusted with customers' bitcoin
- they are all showing vital signals of life only when someone speaks out - look at DZ's, thomas's and bobsag's replies. it is always when they feel someone is "attacking" them - otherwise radio silence. any other post that is involving a question went unanswered.

tl;dr keywords: action reaction. customer service. money. idiocracy. bitching. no communication skills. idiocracy again. bitching again.

so yes, clearly the right strategy is nagging.

now if you excuse me i will enjoy the show, where is my popcorn? the climax is on 22nd when one and a half week is finished.

i am surebobsag can get a new laptop with all the maintenance fee cuts of 1.5% on the refunds.

oh wait, that did not happen to me by the way. there wasnt a 1.5% cut.

which means, to balance the books at the end of the day, some other customer needs to pay 3% and bobsag will hope it is not noticed.

f.ing disaster, nothing else. i am surprised how you all have day jobs.

hahahha as i thought, from the toher refund thread:

Quote from: bobsag3 on February 18, 2014, 09:22:04 PM

Quote from: TechByPC on February 18, 2014, 09:18:08 PM

Asked on 2014-02-12 Received my refund today. That's 1 week when they did state it could take longer. Difference between what I spent and what I received was about 8% of my BTC investment instead of 1.5%. Not complaining, just reporting: It was only 2 shares, not a lot of difference here. For those receiving bigger refunds where that kind of error may cost you significant BTC, you may want to check the math. However, there may have been some kind of fee from their service processor for the orders making this refund accurate.

I got destroyed on trans fees on some of them... but it shouldnt have been off by 8%