Quote from: YuginKadoya on October 18, 2019, 06:28:28 PM

Quote from: snapcall on October 18, 2019, 11:41:00 AM

They have been harassing me with adds, and I didn't remember any negative reviews, in fact I remembered good ones. Now I finally deposit, and when I go to withdraw they accuse me of multi-accounting? Has this happened to anyone else, or anyone know how I can clear this up? I might have had a really old account that I forgot about, but I'm really careful to never give online casino's an excuse to scam me?

Fortune Jack pretty much has a reputation now and I think there are many people trusting them and in my opinion, I haven't had a problem using their service as well, but if you had problems with multi-accounting on their part well maybe you had really committed multiple accounts as you have said that you might have a really old account back then, Or your IP address had been used to make a new account for Fortunejack and FJ system detected it, you know people using VPN to hack another IP, Well there are many cases like these and the solution would create a new account on a new IP address.

So what he should do is contact the support of FJ, ask the reason why it was detected that he has multi-accounts? Explain his side that if he has old one, he's not using that anymore. I think FJ will consider his side if he is professional about it. There's no reason for FJ to ruin their reputation just for one account.

Also, if the OP can just remove the poll as this doesn't make sense at all. Tongue