Quote from: Amalgamus on December 08, 2019, 01:28:19 PM

Quote from: Mogul59 on December 04, 2019, 12:42:37 PM

Quote from: Amalgamus on December 03, 2019, 06:16:19 PM

First time I did trading on this platform. I should have checked bitcointalk first and be warned to stay away from this exchange. For putting more security in my account they block me from withdrawing my crypto: "After the change in security settings of your account, withdrawals are disabled ..."
Do not trust those people.

specifically for users, a warning is written in half the screen. learn to read and think first and only then do. you could first withdraw funds and only then change the settings.

Yes, "learn to read", I should return the compliment to them. My crypto in Ethereum was supposed to be freed on the 5th of December, but I have spent hours to get my Ethereum out without success, so instead, I swapped to BTC and I can't get them out either. They don't understand my problem and constantly ask me a screenshot but I am unable to put the screenshot to them.
So instead I did a copy/paste where it says "I have insufficient funds" when I want to withdraw and it shows: Bitcoin 0.04657398, but when I click "withdraw", another page pops up and it shows: Account balance: 0 BTC.
I just don't know what I should f°cking be doing to get my point across.
I believe that they are blocking me on purpose because I came to complain publicly on bitcointalk a few days ago.

I doubt they intervene in the automatic withdrawal transactions, especially for the amounts less than $20000 according to their TOS&wtihdarwal conditions. Just a quick question, do you have any open order on Livecoin? Insufficient funds error usually happens if the user has an open order in the withdraw requested pair. Close all open orders, trade your BTC for different altcoins with low withdrawal fee and try last time to request a withdrawal. Btw, contact with both account and explain your issue: LiveCoinManager LiveCoin