Quote from: kajkyle on January 15, 2020, 02:50:55 PM

They have not responded for 3 weeks to me. And when I go on their online chat. It says "We are not online at the moment. Please share your problem/suggestion and leave your e-maill address here. We will mail you as soon as possible"

just keep sending tickets to them this guy(crypto person) got his money he withdraws from the website(quoted below) but I am not certain if it is actually true. also, I think this would be better in Reputation Board

he posted the same problem as you saying that he hasn't yet received his money.

1

Quote from: crypto person on January 16, 2020, 02:44:01 AM

I have had an anonibet account for years since 2014. I recently wanted to come back and place some bets. I am a very conservative sports better and always carry a small balance. I had a tiny withdrawal over 2 weeks ago without a problem. Now I have a very small withdrawal for only 15mbtc. It has been approx 1 week and I have not received anything or any email response. I am thinking there must be an issue in the backend where they are maybe short staffed or something. I find it hard to believe that they would attempt to steal such a small amount from me. It certainly would not be worth the theft.

Here is some information I found on the FAQ section of their website:

Bitcoin Withdrawals FAQ
How long does it take to receive a withdraw from Anonibet?
At Anonibet all withdraw orders are manually approved. Withdraw orders given during working hours (08:00 - 17:00 GMT) will be processed the same day. Orders given after working hours will be processed next morning.

There is no reason I should have to wait this long with no reply. I am thinking they have some staffing issues since the process is manual. Ill update this thread later as I await a response.

3

Quote from: crypto person on January 16, 2020, 11:58:03 PM

I have sent numerous support tickets to the Anonibet website and also via the live chat which always says nobody is online. I have not received any reply to any requests. Something strange. I think they must have some internal problems because I find it extremely hard to believe they would run away from paying a member for only 15 mbtc. The risk of having bad reviews from many for such small amounts would not make any business sense. I just sent another support ticket 3min ago.

Quote from: mitchr4 on January 16, 2020, 01:12:27 PM

I think posting your complaint here will not help you because the OP of this thread is rarely active. You better contact them via support on the site.

3

Quote from: crypto person on January 20, 2020, 09:14:10 AM

they paid me Cheesy

i am happy again