Quote from: arwin100 on April 18, 2020, 07:51:03 AM

Quote from: baodo159 on April 18, 2020, 07:38:05 AM

Quote from: BitcoinGirl.Club on April 18, 2020, 06:29:01 AM

@baodo159, Clearly they are doing some investigations of your account and if everything is fine then they will approve the withdrawal. Would not be nice to co-operate? You have to understand they do all the security checks and stuffs to keep our money safe.
Yes two days gone but it does not harm to give them some extra hours or a day.

LoL, the way you talk just like them. Are you their employes?? When it come to cash-out which is mean you are asking for the money it should be there when they stated all withdrawal are instantly and some could go under security review for 24 hours max. There are no any reason that I have to wait more than that? I did not use any bonus, just deposited and played then won. You have to put yourself in my own shoes to understand it buddy.
Goodluck and don't being like me when it happened to you.!!!

We understand that you are frustrated on how the events turn on your side but the best thing to do is to chill out mate if you didn't violate any of their terms then your withdrawals will be processed on the said timeline maybe they just found something suspicious that's why they do a sort of investigation on your account. But if you think the timeline is long enough for you to wait maybe its best to contact them again to follow up your issue.

Quote from: BitcoinGirl.Club on April 18, 2020, 07:48:13 AM

Look they are around here from long time and has very good reputation so far. I do not think for 0.2 BTC they are going to risk their reputation. If they have standard procedure to follow then they will follow and asking 2 days is not that long to wait. If you have not done anything wrong then just calm down, your money will be in your wallet if everything is fine.

Furthermore, you can contact FortuneJack, PM him. Possibly this will accelerate the process.

@baodo159 this is not the first time they’re investigating someone’s withdrawal and it won’t be the last time too, and for what’s it worth I feel they’re completely justified to do it as they’re running a legit business but few try to take advantage of their business and to protect themselves they need to do such checks. Also if you’re innocent just wait your funds will be released to you, just give them some more time to respond to you.