Quote from: Motusora on Today at 07:56:56 AM

my coins ph account is 4 years old and it's verified with government issued id.
i read their TOS and i can't really find which part of it i violated ,
yet they still suspended my account without notice.

last march they locked my account from sending funds , and they require me to undergo same verification i did a year ago and it's really frustrating .did sent some of my financial proof ( paypal's transaction and invoices i sent to my clients in pdf format ) , i did interviews in one of their staffs and i showed her my driver's license and even my postal id.
yet they still continue on suspending my account without telling me what i really violated .

all my funds are clean, i earned them from offering graphics services.
now their staffs told me to wait until the quarantine is over then i can get the remaining funds.

I guess you have nothing to worry if you done something wrong in your coins.ph wallet maybe they were just double-checking your account, medjo marami din ang mga scammer sa panahon ngayon or baka nagkaroon lang ng issues sa system nila pero kung wala ka naman ginagawang masama no need to worry.

Continue to communicate sa support nila for sure maaayos din nila yan never pa naman akong nawalan ng pera sa coins.ph and trusted naman ang company nila. Medjo palyado lang talaga ngayon at maraming issues.

Quote from: thebutton on Today at 08:23:19 AM

Also, I am curious whether will they give their users a chance withdraw their funds if ever their account is banned? What will they do with the money if not?

Tingin ko ipapawithdraw naman nila ito in case na magkaroon ng ganyang issue. (Opinyon ko lang sa taon ko nang paggamit ng coins.)