Quote from: Freewallet on May 19, 2020, 01:38:23 PM

Quote

I sent you all the documents that support required.
I've been waiting 3 days:
"Identity
Pending "

Please answer me right here, my user id - 0396a70b.

if you don’t unlock the funds in the coming days, I will sent complaint and all information to https://www.sec.gov/oiea/Complaint.html

I want to make my case public, because I dont want to wait months or years to unlock my funds.

Hi ferrykyra,

We are able to find only one support request submitted by you on May 17.
Once we've received it, we requested you if you agree to go through the KYC checks. I've also duplicated this message to your yesterday. Kindly check your Junk/spam folders and reply to our email.
We need to receive your consent in order to proceed further. Thank you.

I am sending you the documents again,
Please, check and confirm that everything is correct.