I know many of you’ll are facing issues with their sports book, but I feel it’s wrong to say that the staff doesn’t care about helping user’s, because I have interacted with them on many occasions whenever I needed help, and they have always provided instant solutions for my queries.
Further I also remember when there were some questions put up here which were not answered, and I left them a message on their live chat, and within a hour someone from their team came here and provided the required answers.
Well, now that we ALL complained about it, I am pretty sure they will eventually do something about it. They have a support channel and they probably have reports over reports over reports on what people complained about so I am 100% sure they know what we dislike already and they know what needs to get better, so in the end we are going to see some change. Remember this is the best casino out there to many people and they didn't become the best casino out there by just ignoring people, they listened and they improved and made it better, they are quite smart in the business side of things as well.
So, there will definitely be changes made to sportsbook part and it will get better. We just have to wait unusually long for them to fix things, normally they are faster but this sportsbet thing is a bit new to them so it might take longer due to that.