Quote from: Cryptoindia92 on Today at 04:50:27 AM

Hello,

I have sent BTC to Hitbtc account and I was not able to trade, so when I checked it showed I have to complete my KYC before trading. I uploaded all my documents and they were rejected. Then contacted the suport and they said i need to submit my documents in Latina. I informed them that my government doesn't provide documents in Latina, they said I need to provide a certified translation.
Any suggestions on how to do that.

Thank you

This might be personal but if you dont mind, how much BTC you have sent to Hitbtc? and why the hell you do consider this exchange to make a deposit if Binance is much a better option?

same as said above if the amount is really worth of to get it back then the options given on giving documents in Latina would be your best shot and instructions had already given above.

If that still havent granted then thats the time you can make accusation.Its clear that they do just like to steal of your coins.Hitbtc had known issues back in the past and having
ridiculous fees as far as i remember.