Quote from: kaefergeneral on September 10, 2020, 10:11:17 AM

Quote from: KuCoin Exchange on September 03, 2020, 07:43:00 AM

Thank you for your suggestion. Please understand that every exchange is developing its own risk management and anti-money laundering policy. It is difficult to say whose policy is the best, though we are open to suggestions and are willing to improve. For now, we would appreciate if you could respect our rules. Thank you for helping us create a safe and fair trading environment.

You are not creating a "safe and fair trading environment".
You are stealing customer funds and enforcing losses on people due to malicious action and inaction to resolve issues.
Due to your unreasonable lockup of my funds and unwillingness to resolve the issue you so far forced a loss of nearly 80% on me.
It has been 14 days since you froze my withdrawal.
Right the next day when I realized that you froze my transaction, as there was no notification or request for identification whatsover, I provided you with everything needed to prove the legitimacy of my funds. As you were still unwilling to release my funds I actually went forward and completed your second level KYC.
It's now 11 days since my KYC was approved. And 7 days since I was promised to be offered a solution 'very soon'.

I will now get the authorities and my lawyers involved as this is seriously unacceptable.

Hello, we appreciate your patience in reaching us here via bitcointalk thread.
We have coordinated this with support and they have mentioned that the withdrawal request was granted last September 9, 2020. Please check the reply from our support team.