Quote from: carlbutler86 on April 14, 2021, 07:29:29 PM

Quote from: Diego1907 on April 13, 2021, 03:23:06 PM

Quote from: carlbutler86 on January 19, 2021, 09:21:52 PM

Quote from: Steamtyme on January 19, 2021, 09:14:30 PM

Well I would check with the shop you bought from first. See if there is any sort of Warranty/RMA that they offer, Either way it was damaged in shipping so hopefully you have some option. If that doesn't work Look into this thread here =Where to fix your Asic miners.

I've had a good experience with HMtech if you are North America based. Apart from that make sure it's worth the cost of repair for that board. (You'll earn back what it costs to repair in mining rewards)

Perfect thank you for that referral! I just sent them an email!

And yes I am talking to the seller to see if I can file a claim with DHL for the damage.

Hi Carl,

just found this topic as I have the same issue and also with the same Supplier Shenzhen Dovina! I have sent them the defect hashboard, they have said they repaired the hashboard and sent it back to me. But again the exact same issue! They didn´t do anything imo and a video is not proof enough! Anyway I have paid 3 times for shipping...

Did they offer you any other solution? I will write a realy bad review, they are a bit afraid of that. But I don´t believe there is more I can do and unfortunately there is nothing I can get...

They were the worst seller on Alibaba, and I bought T17 42T miners from another company on Alibaba around the same time I bought the S17 53 rigs, from Shandong Jiyun co, and same thing, half of them showed up with non working hashboards, questionable PSUs, and all of the miners showed up filthy as all hell, some of them were broken.

I fought with both companies through Alibaba, and I barely got anything of a refund. Just $200.

Thankfully I was able to file claims for both shipments through DHL for the damages, and was able to get a decent amount of claim money back.

I sent all the damaged rigs to HMTech for repair. So far one S53 they said they aren't able to repair the hashboard. They have 5 more miners, and I am hoping they can repair the hashboards on all of them.

I'm done buying from China on Alibaba, they are the worst. They send you the crappiest, dirtiest, most used, barely functioning rigs. And once they get your money, they don't help you at all!

hey!

I have been about to buy the antminer s17 with this distributor (Dovina) and as I see in the comments I do not think it is a good choice to buy there.... Do you think it is advisable to buy on the official website of Bitmain? is there any seller of Alibaba that you recommend? or another website?