I feel really bad for the sites which are accused of scamming their customers 'even after serving their best to them.' Before accusing Stake, did the accuser try to contact Stake directly on this matter? They can be accused for not replying if they were sent a request to look into this at first. But looks like he did not go the right way and chose to harm Stake's reputation by accusing them.
He already contacted stake's support. They told him if he can't withdraw his balance because of multi accounts. While he defend he never has any alt accounts. That's why he asks on this thread for help.
No, they sent him to the Integrity team to verify couple of things and he doesn't want to do it. So the stop here is because he doesn't want to cooperate.
How do you justify the fact that our own mods have said that multi-accounts are allowed. I see a lot of people play with alts. And then you guys go ahead stop withdrawals, and hiding behind the kyc thing.
You guys should tell the person why their funds are blocked exactly, instead of giving vague reason of having an alt.
Stake has always said they don't hold balance hostage. And, in this case it seems like you guys are. No matter what the amount is.