Quote from: dypper on Today at 10:42:02 AM

I'm still waiting for my 190mBT balance that vanished from my account. You promised it would be restored. I have no answers from security department so far.

The support team doesn't have access to the funds and violations committed. As for the funds - the balance can be changed in case of odds recalculated, which means that the player received funds in an unsportsmanlike way.

Quote from: dunfida on April 23, 2021, 11:10:01 PM

Well said and if we do talk about transparency then this one is just as murky as hell. Not giving out some reason and just simply telling that they had violated their ToS? thats BS.

The reason of a ban is stored in our security team, a player can ask for it via the email: security@1x-bit.com
Marketing team have no access to this information, thus we can't post it on forum.

And once again, security can indicate the point of our ToS, but won't tell the exact reason due to safety of the company and its users.

Quote from: bitterguy28 on April 24, 2021, 03:11:41 AM

Defamation ? tell that to thousand of Victims from your site , We are just Bumping your Scam Thread to prevent more victims in future.
This is what A Good community must do, Help each other because your site is an Obvious scam company.

Bumping this thread and saying that there is a proof of 1xBit scamming activities except words is defamation.

There are complaints, and they are similar to the complaints in neighboring threads, but due to long silence on the forum, new complaints are snowballing with the old ones, which are can't be proved of being resolved since the user is no longer active.

Paying wins to violating account is not a solution.

Quote from: robelneo on Today at 08:33:12 AM

But still many are complaining of getting scammed the ratio is too big, you cannot keep up for every 10 or 20 complaints you can only solve one, I like to believe that this is your strategy, you are their representative here so you can show players that it's ok to play on 1XBIT because they are addressing the issues when in fact you only address one in every 10 or 20 complaints, you are making money from doing this.

There are a few people who keep on filling this thread with the same complaint, which we believe is already resolved.

Quote from: JollyGood on April 23, 2021, 04:55:46 PM

What is the name and address of the owners of the 1xbit.com website? Can you give us that information?

1xBit preserves anonymity for both players and the company. Information about the company is placed in "about us" section, general terms, and footer of the site.

Sincerely,
1xBit team