Quote from: 1xbit_official on Today at 08:31:27 AM

Quote from: kullerimer on May 04, 2021, 06:57:03 AM

hello 1xbit
I sent you a private message. account why closed?
my deposit is more than my withdrawal

Hi,

your funds were unfrozen and now your are able to withdraw the deposited amount, please check the account.
Unfortunately, we will have to close it afterwards due to violations committed.

Seems like there is some good coming from you after all but expedite your investigations they take way too long!

Quote from: dypper on Today at 09:07:48 AM

Quote from: 1xbit_official on Today at 08:31:27 AM

Quote from: kullerimer on May 04, 2021, 06:57:03 AM

hello 1xbit
I sent you a private message. account why closed?
my deposit is more than my withdrawal

Hi,

your funds were unfrozen and now your are able to withdraw the deposited amount, please check the account.
Unfortunately, we will have to close it afterwards due to violations committed.

Quote from: dypper on May 12, 2021, 03:32:33 PM

I never requested 1xbit to close my account

Here:

Quote from: dypper on December 10, 2020, 10:43:35 AM

Update: I sent as suggested the very same email from each one of my accounts asking to close the account and refund the deposits made.

Regarding the message where we stated that your account was opened, in the same message there was an answer to another your quote - we inserted the wrong quote when we were saying about opened account, sorry for that.

Sincerely,
1xBit team

Seriously? First that was 8 months after you closed my account. In second I never sent an email from the registered one that you close obviously because the account was already closed by your security team. Please clarify why isn't my account open.
Also why do you refuse to let me withdraw my funds and to provide me the full transaction history? It is a players right according to your rules.

Thanks

Mate if 1xbit says your funds are unfrozen get your money out as soon as possible , don't force yourself to stay where these guys don't want you ,I advise you play from elsewhere, you don't want to play from a platform that will give you headaches over your own money, good luck .