Quote from: Bitcoin_Arena on June 12, 2021, 11:59:17 PM

Quote from: charlieargentina on June 12, 2021, 04:32:12 PM

still not work and no support

Unfortunately their support is very slow of late. Don't use livechat, just create a ticket or write an email to them with all the details of the problem. Their Livechat is the slowest I have ever witnessed.

Have you tried withdrawing BNB to see if all of it appears in the withdrawal box?

Yes, this is the best way. Once you create the support ticket in fact, you just need to reply to it in email and they return to you within hours. Haven't used them much actually but a few months back never got their confirmation email (which you need for withdrawal pin) and then they fixed it in the same hour.

Live Support always sucks for most exchanges but ticketing! That's usually good.