Quote from: shasan on July 15, 2021, 03:27:44 PM

Quote from: BitSler support on July 15, 2021, 03:20:25 PM

Quote from: Pmalek on July 15, 2021, 08:47:51 AM

Quote from: shasan on July 14, 2021, 10:23:23 PM

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I am aware of what the information page says, but it's either incorrect/outdated or the same number of claims don't apply to all account levels. I created a throw-away account on Bitsler to check certain things in the past, so my account is of the lowest level possible. I didn't claim any coins before writing the previous post and I didn't claim any today, but still I only have 20 claims left. Let's see if someone from the Bitsler team offers some better insight.

Indeed the number of claims for players with no level and Iron 1&2 players has been updated, but we forgot to update the rule on the site.

We will update it asap to :
Players with no level can claim 20 times every day. Iron 1 and 2 players can claim 25 times every day. Players from all other levels can claim 50 times every day.

Thanks for pointing this out!

Cheers,
Gabriel

It is very disappointed that you have lowered the number of claim but you have not updated that on your site. It is very unprofessional happenings and we never hope anything like this from a reputed gambling sites like bitsler.

Any casinos may make mistakes or forget about something but as long as they are aware, admit it and willing to fix it then it is professional behavior. In this case, it is not a big mistake and do not really affect user's balance as it is just about faucet information that is not being updated after the change. Reputable gambling sites does not mean that they will not make any mistakes.