Quote from: HangOn on December 15, 2021, 09:24:01 AM

Not everyone only few people use 2fa especially when website/company force us to do this. strong password is enough for securing our account

That is terrible advice. If your email is hacked as has happened in the past with database leaks that are no fault of your own someone can simply reset your password and authorise their login from your email account. We don't force anyone to use 2fa we simply put a message advising anyone with a significant balance to use it.

Quote from: HangOn on December 15, 2021, 09:24:01 AM

If he is ignoring you then you are also doing the same. How many times has he said that there is no sign message option in his wallet? but honestly he is not ignoring. language barrier and broken translators makes it difficult to understand and write many things.

Completely wrong. I'm not ignoring the fact that he has stated that can't sign a Bitcoin message because I have replied to him explaining that means he can't prove the account is his so I can't hand it over to him. He was ignoring that and simply repeatedly asking me if there was another way and then ignoring the answer being negative. Asking the same question over and over will not change the answer.

Quote from: HangOn on December 15, 2021, 09:24:01 AM

by the way If btc address ownership is so important don't you think we should know? It is not mentioned anywhere in the site. we would have used the official wallet not the exchange wallet.

It isn't written because it is an absolute last resort procedure only used by people who failed to take every other simple step to secure their accounts. It is completely unimportant to the vast majority of people because only 0.00001% of them will ever need it.