Still nothing from KuCoin support... They continue to look at the wrong TX.
This is for lost TX from 1/10/22 and ticket has been open since 1/26/2022.
PSA: Double check which exchange you want to go to as KuCoin might just lose a TX and make you wait months to get any support... Not FUD but a PSA!
I understand. In all the years I have been using Kucoin I have never had any problems. But recently I had an open ticket with a recognized Exchangue for more than 1 month and a half. It was uncomfortable to have to wait so long. Fortunately I got a response from them and was able to solve the problem. Sometimes being patient is the only thing we can do in some situations.