Quote from: death_wish on June 30, 2022, 06:11:45 AM

Avoid services that pretend there is such a thing as a “tainted” bitcoin—and in the long term, please support any competent efforts to add to Bitcoin what Dr. Back says on one of his slides:
“Idealized cryptographic ecash aims to enforce fungibility via indistinguishability rather than law... trust in mathematics over law”.

It’s correct, every bitcoin token is equal to any bitcoin token. But you are missing one important detail.
You are talking about decentralization in the context of centralized services. This is a substitution of concepts and a false idea. When it comes to bitcoin within the cryptocurrency ecosystem, no one will ever, under any circumstances, be able to censor (cancel, freeze, reject) your transactions in non-custodial wallets. But when it comes to trying to exchange bitcoin for dollars and/or buying something in KYC jurisdictions, you will have to follow the laws that apply to dollars and those jurisdictions. Bitcoin loses its decentralization as soon as you send tokens to a custodial service operating in this or that jurisdiction.

Quote from: LoyceV on Today at 07:53:35 AM

Second question @Best_Change: Can you clarify the bold part in your comment?
From Janyiah's feedback:

Quote

Admin BestChange.com June 30, 2022, 21:47
Hello!

There is no mark in monitoring about possible verification because verification is not carried out at the exchange service.
The situation with your order is another, the funds from you were not received by the exchange service and were frozen by the exchange, which requested verification, because the funds have the status Stolen 100%.

By creating and confirming your initial order, you have agreed to all the terms and conditions of the exchanger. The rule 7.7 of terms says about situations with frozen funds.
Verification is one of the most common and effective ways of following the AML and KYC policies.

In this case it is not possible to resolve this situation without providing the requested information to the exchange office.

Who is "the exchange" who didn't receive the funds but froze it anyway? You make it sound as if the exchanger doesn't own the deposit address they ask the user to send funds to (but again: they froze it anyway).

In this case “the exchange” is a custodial service which uses OpenChange to receive funds. That’s why although practically the funds were transferred within crypto wallets, but the accrual to the inner balance of OpenChange in this custodial service didn’t happened because of the highest AML-risk.

Quote from: LoyceV on Today at 07:53:35 AM

Question @Best_Change:

Quote from: Janyiah201 on June 30, 2022, 11:44:21 PM

If you take a look at exchangers list, most of them are with 0 (ZERO!) negative reviews, because if you post negative review they invite the exchanger to comment and all that exchanger have to to is to click "cancel claim" and your negative review becomes a comment.

Is this true? If so, that makes the review system worthless, but it does explain why there are no persistent negative reviews on any of the exchanges you've listed.
If this is indeed true, can you publish this as a warning in bold on the review page? It seems misleading to omit this.

Quote from: aew on Today at 09:16:56 AM

Quote from: LoyceV on Today at 07:53:35 AM

Question @Best_Change:

Quote from: Janyiah201 on June 30, 2022, 11:44:21 PM

If you take a look at exchangers list, most of them are with 0 (ZERO!) negative reviews, because if you post negative review they invite the exchanger to comment and all that exchanger have to to is to click "cancel claim" and your negative review becomes a comment.

Is this true? If so, that makes the review system worthless, but it does explain why there are no persistent negative reviews on any of the exchanges you've listed.
If this is indeed true, can you publish this as a warning in bold on the review page? It seems misleading to omit this.

I remember I used bestchange a year ago to exchange something from one if the sites they publish. The site didn't send my money for a day so went and put a bad review after that the site came replied my review then automatically the bad review is gone.
All it takes to remove a bad review is just the site owners to respond no matter what automatically it will be gone.
So i guess the op is correct from my experience too.

Quote from: dkbit98 on Today at 12:08:02 PM

Quote from: LoyceV on Today at 07:53:35 AM

Is this true? If so, that makes the review system worthless, but it does explain why there are no persistent negative reviews on any of the exchanges you've listed.
If this is indeed true, can you publish this as a warning in bold on the review page? It seems misleading to omit this.

This needs to be changed asap and it's impossible that rating system is showing only positive feedback from all customers for all websites, that is not happening even for best exchanges in ideal situations.
From my observation I could only found total of 9 exchanges with negative feedback from 245 exchanges, and most negatives are for big centralized exchanges (Kraken, Binance, Okex, Bittrex, Hitbtc) that don't care to reply anything.
This is unacceptable, and in my opinion openchange deserves negative feedback because they don't want to refund coins without kyc.

Thank you for having paid attention to this problem. But we would like to remind you that we don’t have “negative reviews”, we only have “financial claims”. This is why we have an automatic system that switches the exchanger off when it has several active claims. We understand that this is a somewhat old-fashioned scheme of work with financial claims, but it was implemented for the sake of protection from "consumer terrorism" in the absence of our moderators.

Currently, our staff number has increased sufficiently to process the majority of these cases manually, that’s why we are already working on changing this system — soon exchangers will have a very limited number of attempts to lift a claim on their own, without our interference. Please wait for this update, we are already thinking about all the details.