Quote from: JeffBrad12 on June 06, 2022, 09:11:38 AM

Quote from: NameBaby on June 05, 2022, 03:25:22 PM

Hi, Stratis was closed and and moved to Strax about year ago and swap was closed last year November. However due to some technical difficulties I was unable to swap it to Strax.

The portal already closed a year a go and you can do nothing for now. im sorry for your lose. You need always to keep up with the latest update to make sure if this will not happen again.

Quote from: NameBaby on June 05, 2022, 03:25:22 PM

Is there anything I can do to recover the balance? if so, how?

If the swap process already closed and that's clear if you can do nothing to get strax. you have been loosing your money. It seems that if you were away from the update by stratis and you didn't aware if the swap already happened in the past but in my opinion if the swap portal can be opened forever to make sure anyone who hodl the old token can swap into the new token.

It is still unclear to me if he have lost everything, but this will be resolved with the help of the project team. There should not be too much difficulty in doing this.

op, The easiest way to convert your old tokens to new tokens would be to find and join Stratis community groups. I believe that they will have specific instructions for you on how to do this.