Quote from: serjent05 on July 20, 2022, 11:28:53 PM

Quote from: Slow death on July 20, 2022, 10:58:08 PM

Quote from: notblox1 on July 19, 2022, 09:33:06 PM

What is going on with Duelbits and should we start to worry about them?
I see more people in forum are starting to report issues with Duelbits holding their money and letting customers wait for days with no explanation.
Their forum account is not active since July 1, so I can't see any official reply from Duelbits.

First one guy created a topic on July 10, and then I see one more complaining on July 16:
https://bitcointalk.org/index.php?topic=5405780.0
https://bitcointalk.org/index.php?topic=5406536.0

this situation is getting worrying every day, and allied to the fact that there is no Duelbits.com representative here on the forum to explain and calm people who are complaining at the time that these accusations will go to a more aggressive and complicated path for Duelbits .com if they don't solve this situation, because all the conditions for a great drama are already created in these two threads, and we all know how dramas end in this forum. i hope i'm not wrong

https://bitcointalk.org/index.php?topic=5406536.0 This one had been answered by Duelbits, KYC was successfully verified but the third-party bookmaker is doing the investigation. So the decision of duelbits will be final when the bookmaker proved that there are no fraudulent activities done by the complainant.
Duelbit reply on https://bitcointalk.org/index.php?topic=5406536.0 case

While the first one was still in the process and the suppor make sure for the complainant that they are still on it.

Quote from: sasky1993 on July 20, 2022, 10:54:47 PM

Right no change also still the live support today said to me ( we not forget you)

I saw there response yesterday and it’s good to know that they are still the same on handling case like this. Its worrisome to think that multiple issues arises with valid proof being unhandled here but I guess they just removed a person in charge to moderate here since there’s nothing much to do here since the casino is running smooth in past few months. Hhampuz notification to them play an important part to assign again a person who will take care on issues here.

I think everything will gonna be fine now.