Quote from: fruud on Today at 02:00:00 PM

already did, their response was:

Due to an internal issue, the wagers were refunded to your account. This was the decision of the sports provider that we will be standing by and it will not be reconsidered. Sorry for the inconvenience here Segooo!

amazing internal issure, how can you void the winning bets and the losing bets stand that doesn't make any sense. sounds for me like scam

It's always sad for me to hear the potential bets you should've won are voided, though. Been there, done that.

Unfortunately, it seems there is nothing you can do about that. As far as I concern, there is only one similar voided bet issue about sports bookie in this thread. Judging by the customer service response, that's that, you might want to readdress what exactly the technical issue was for the information of the reasoning for your concern.

On another side, there is a relevant reference of terms of service that you've agreed on regarding the issue:

Quote from: https://roobet.com/termsandconditions

Refund over a Technical Problem with a Bet

If there is any game-changing technical issue or bug from our or our third-party partner's side on our website regarding any of the gambling services, disregarding if a game of chance, a game of skill, or a game of risk is affected, we will refund you the initial bet. The Roobet Support team will ensure your Roobido-Safe is in the same state as it was before the bet, which was affected by a game-changing technical issue or bug. The Roobet Support team will refund 100% of the corrupted bet, ensuring you did not lose anything due to a technical failure from our side. This applies to all of our games of chance, games of skill, games of risk, as well as our third-party partner's games of chance, Sportsbet's, Esportsbet’s, games of skill, and games of risk, as long as we can detect a technical issue, bug, or male function which causes the game to be damaged or broken. Any bug, technical issue, or malfunction which does not affect the gambling service or is not game-changing cannot be refunded. Solely cosmetical bugs, technical issues, or malfunctions will not be refunded. You acknowledge the company and its third-party partners are only liable for any game-changing issue, bug, or technical failure. You recognize the company and its third-party partners are not liable for any issue, bug, or technical failure which is only cosmetical nature or not game-changing. You acknowledge the company may decide on their and their third-party partner's behalf, at their sole discretion, in good faith which issues, bugs, and technical failures are game-changing and which are not.