Quote from: dimonstration on Today at 07:46:53 AM

Quote from: blockman on October 23, 2022, 09:54:00 PM

With all that I've read, all they say is that there's nothing they can do if your account has been blocked. And reading some domain emails of the replies.
Can someone verify if that's really the domain email of bitsler's representative?

Code:

@bitsler.intercom-mail.com

Care to explain more of the details and why is it there's market cipher trading? Did you deposit from there to bitsler?

You understand it incorrectly. I believe what they are trying to say was as a support, They don't have the exact info on why the account was blocked because the decision is made by the management. They really nothing that they can do as customer support to change that decision. This is professional response as support if they really don't know the answer. Filing a scam accusation thead will make this kind of issue resolve quickly rather than wait because the management saw something on the account that make it freeze for a damage control.

They've already escalated it to their higher department and that's what OP has to be patient all about. But it seems that he wants some response as quickly as possible but it can't be done.
There are already hints that have given to him on how he should respond on this one if it's already escalated, the concern that he has brought up. He can do nothing for now and he needs to be the most patient person while waiting for some updates on how it goes.