Quote from: _BlackStar on Today at 07:40:04 PM

Quote from: AlexiPedals on Today at 02:33:52 PM

They still don't have any updates.
Withdrawal still shows as "pending"
Today marks day 5!

I'm sorry to know that your legal withdrawal will eventually have to be delayed and haven't been processed until day 5. But I don't think things like this are surprising because actually some issues regarding withdrawals have been experienced by gamblers other than you even though it's not at the same casino.

I hope you can still be patient to wait for a response from the team about your problem, sometimes it takes time and a little more patience. But I also hope someone who represents their brand ^{[the team or whoever]} will come to this thread to clarify.

Apart from live chat, have you also contacted the support team such as their official account on the forum or email?

They provide their standard support email address, which they basically copy and paste their response from live chat