Quote from: ultrloa on December 02, 2022, 11:59:11 AM

Quote from: cryptosru on December 02, 2022, 08:15:23 AM

Quote from: zayika570 on November 30, 2022, 05:05:10 PM

Quote from: danadc on November 28, 2022, 04:28:16 PM

All this discussion makes me think badly of the site, at one point I didn't create an account here at cloudbet, but I read so many things that I'm scared to deposit here, this casino has a long time and the only reason it has gone bad is that they have come, changed hands or something like that so that everyone is talking like that, my question is: Is it reliable or not? I see new accounts in the forum and they speak as if the had other accounts in the forum, and those are things that make us doubt, some say that it is reliable, I don't know what to think.
If a friend asks me about this casino, or how it works and if it is legal, she would have serious doubts to answer.

The casino is legal, it has a license and it has been operating for 9 years. If the casino had problems, it would have closed long ago. Another thing is that due to the large number of players, there may be dissatisfied players. There are always players in all casinos who are dissatisfied with them. After all, no one wants to lose their money in a casino.

I have noted that many old casino with many users have very lazy support.
It is necessary to wait a lot. That is why it is better to pass verification and read the terms of use not to have any problems and not to ask support.

That's the real problem there and they need to realize that there costumers are pissed off towards this laziness they do in terms of answering some queries or even solving issues. If they have slow or unresponsive support I guess you need to move on the next platform which have active support since we always have a choice and to many casino offers what they have here. Its so nonsense to anyone to stay on a casino if they feel uncomfortable on issues they encounter or experience.

Customer care service is another arm or wing of a company or organization. The Swift response to issues or matters when customers are in need of urgent help and need immediate response is a major focal point. This is a major factor that somehow attracts customer. I have been able to do a survey on customer care and I came to realize that many people left patronizing their regular vendors to another because of their customer service. This gave me an insight of a better management skills to look more into customer services as a priority so as to satisfy them properly because without them theirs no business and money to run and maintain their services. So therefore, every casino should be able to look into their customer services or else they tend to loose more customers because nobody wants to waste his or her time waiting for customer service that is most responsive in time. They would rather take the next platform than wasting their precious time.