Quote from: holydarkness on Today at 01:29:33 AM

Quote from: Saint-loup on December 03, 2022, 09:54:17 PM

And 2 weeks after you've opened your thread nobody from Stake has bothered to reply anything. [...]

They attending to the disccusion on casinoguru and currently they submitted a new evidence, dated two days ago, so... Around 2nd of Dec? The casinoguru's representative is currently investigating the new evidences. Maybe they choose to discuss them there and only return here once everything is cleared --regardless if the outcome is they're wrongfully accuse OP or the other way round-- so, all we can do here is wait and followed the updates through casinoguru.

This is true, although I wouldn't use the word "discuss" because it isn't really a discussion...
Furthermore, it particularly struck me how they completely avoided to acknowledge the fact that casinoguru confirmed the legitimacy of my documents, effectively saying that Stake's accusation regarding my KYC was false. That the accusation was wrong due to "scammy" behaviour or sloppy checks I really don't care.

Quote from: genji87 on November 20, 2022, 08:35:22 AM

Dear all,
I write in hope of finding help.
[...]
I first opened my Stake account last August using a referral from one of Stake's affiliates. [...]

Reading from the first post to the last, this idea kept bugging my mind: how possible is it that the whole mess is because of the referrer code you use? Do you know the referrer in person or were you just being generous and randomly pick a referral code someone put on the internet and let them earn passively? What I'm trying to say --or to find a different perspective-- is if Stake think they're not wrong about you abusing multi-acc, and you insist you only have one account, add that to this statement:

Quote from: genji87 on November 20, 2022, 08:35:22 AM

[...]
I asked accounts@stake.com for information and they replied that: "Due to a repeated breach of Stakes Terms of Service regarding multi-accounting, all functionality on your account has been removed. You will not be able to use Stake in any capacity, including to place bets and any transactions. Any future accounts that are created that are linked back to this account, or any other account, will receive the same restrictions." [...]

They traced accounts --as how other platforms understandably also do-- I think it is still in the realm of possibility that someone that also use the referral code of the one you use, or maybe the original referrer themselves, had multiaccount and your account "simply" dragged along the mud because Stake group them all into one massive self-referral.
[/quote]

It is a possibility.
I don't know the referrer in person. I met him through telegram, he's a tipster.
Obviously, I cannot exclude that someone else using that referrer's code, or the referrer himself, was indeed multiaccounting.
But that is not a justification.
In the eventuality you're suggesting, I could understand if Stake grouped all those account and blocked them altogether pending further checks for a few days. But in my case over a month has gone by and they are keeping my money (!!).
You suspect a group of accounts to head back to the same person? Well, do further checks on their KYCs. You're not satisfied that the KYC are legitimate? Ask for further documents and selfies. You're still not satisfied? Arrange a live call. The possibilities are endless. But sequestering someone's money due to sloppiness, unprofessionalism and lack of care is unacceptable.