Quote from: bitcampaign on December 06, 2022, 05:15:26 PM

I just claimed 30 credits to play keno or lottery tickets, can I cash out the credits I won in the game there or can it only be withdrawn if we make a deposit first or this site is still in beta, I haven't seen about this information maybe it will be more well get the answer straight from the OP

You need a first deposit to activate withdrawals, there is a dedicated article in the FAQ.

Quote from: hopenotlate on Today at 10:06:19 AM

Quote from: ADAM Alams on Today at 09:03:41 AM

Is there a live chat with support?

At the moment there isn't one, support can be reached at this link https://cryptolottery.bet/public/helpdesk/
Live chat would be a nice add on but I guess that, requiring someone always always available it would be a bit expensive and can have reason to exist only with a significant volume of play imo. It also depends on answering time of helpdesk : if they manage their request quickly livechat couldn't be amongst the things to do more urgently.

You can indeed open a support ticket from the Helpdesk, the response time is generally less than 24 hours and we update the FAQ and the How to start guide if necessary.