Quote from: Coinbox1 on December 09, 2022, 01:58:24 PM

Please kindly understand that as per our Terms & Conditions, we are under no obligation to provide excessive details to a user who's been banned for his or her violation of the T&C.

It's great to know that your operation is so transparent. A player can be banned without anyone knowing why including the player. If the player asks what they did to deserve the ban, you will send 3-4 terms and conditions violations their way and have them pick one out, or what? The reasons and rule violations you mentioned have nothing in common.

So according to the information provided here, the player may or may not have been banned for one or all of the above things:

- having insider info/receiving information from someone close to the team/league/sports.
- using multiple accounts.
- doing any activities that are against the interests of the casino (could be anything in the world).

Is this player a multi-account abuser who is also involved in late betting and has professional insider knowledge about certain sports or what is going on? Why mention insider betting if it's not directly related to this case?

Quote from: Coinbox1 on December 09, 2022, 07:01:43 PM

So let me expand on what I already have said (The details are not mentioned to avoid jeopardizing our anti-abuse detection system) :
We found OP's account had been acting in a manner that's impossible for an ordinary human player and its various signals shall be considered abnormalities for an ordinary human player. And all of such data have been well documented.

Ordinary human player? That would then make him an unordinary human player. If he is unordinary, we are going back to the professional/insider betting patterns. Or maybe you are suspecting bot-like behavior.

You made yourself look ignorant with your claims in the other case concerning Laki where you attempted to provide proof of late bets and failed. And such an incompetent team has now investigated another case and found "abnormalities". Do I need to remind you that the "abnormalities" you found in Laki's scam accusation thread were laughable and proved your ignorance? That might be the reason why you have decided against going into details this time around because it could show that you have nothing.

@Poika5
Why are you banned from betting on Esports? Why would an honest gambler get banned from betting on an entire sport?
One more thing. When CasinoGuru rejected your complaint, they emailed you and suggested several websites that deal with sports betting-related issues. If you still think you are being wronged here, have you or do you have plans to contact some of those sites?

I just checked the AskGamblers complaint. It's a neutral 3rd-party that hasn't given me a feeling of being biased. Their decision goes against you and this case seems pretty much closed after that. Do you have anything else to add or have you taken any other steps in the meantime?

If there is nothing else, my negative review will be changed to neutral for this casino and its forum representative, also informing the community that the casino has decided against sharing evidence or discussing scam accusations on Bitcointalk.