the team should be more transparent to provide at least a reason that makes sense to be understood by some people here and easily understood by people who have been banned.
I think their representatives just forwarded whatever the core team said and chose not to talk much as far as they are not competent to answer more technical questions. And do not expect transparency from this casino, they choose to remain "kept secret" the reasons even though it looks like this is all a fair decision on their part.
Again, I want to be transparent. But, certain teams internally are very firm that they cannot disclose
every detail as to why the account got locked or banned.