Quote from: pixie85 on Today at 11:17:39 AM

Quote from: noormcs5 on February 10, 2023, 07:36:35 PM

This is the post Jackbit.com casino holding my funds and refuse to provide the reason where the affected user claims that he is denied 937$ withdrawal and his amount is being held by the casino for 6 months without telling any reason.

As a matter of fact, they've been only holding his money for 2 months. The investigation can take 6 months but it doesn't have to. I see no reason for it to take this long.

I feel like 6 months should be there only to give the casino the most time allowed by law, but it should be a margin of error, not a routine.

A normal investigation should take up to 2 weeks and after that time the player should get an explanation.

Quote from: OcTradism on Today at 10:54:44 AM

I agree with you. Like 1xbit that has a long campaign and with good pay rate but unfortunately they are a scam casino.

There's a huge difference between 1xbit and Jackbit at this time. One is a casino with multiple scam accusations, the other has 1 and it's not solid yet. They haven't scammed anyone, at least in my opinion. Let's wait a few weeks and see if this gets done by March. 3 months should be enough time to check someone's account, even if T&C gives them more time.

A mechanic can have it in their TOS that it can take up to 6 months to fix a car if the damage is extensive but it doesn't mean small problems can't be fixed in a day.

Ok i agree too that we should jump to any conclusion now and also it will be unfair to compare Jackbit and 1xbit at this moment but the way things are moving does not look good for Jackbit.

Also, you should know that it takes a lot of time recover from negative reviews. Gamblers who are reading these reviews may hesitate to deposit on this casino even the cases are resolved with a fear that these delays may happen again. A good business should avoid such situation which may damage thier reputation even for a short period of time as there impact is long lasting.