Quote from: coin-investor on March 24, 2023, 10:16:51 PM

Quote from: dimonstration on March 24, 2023, 03:33:25 PM

Quote from: klidex on March 23, 2023, 10:04:49 PM

I can't claim that the reputation of this casino has really declined because I only used this casino once and that was a long time ago.
But some cases of complaints that have been written on the scam board, they really feel disadvantaged and other problems, I don't really follow the problem.[/left]

They are still active on engaging and solving all the concerns here despite Duckdice received multiple complaints in the past few weeks. I won’t say that their reputation is declining because most of the issue was resolved through the acknowledgment of the complainants.

Actually this kind of negative complaints that being solve by the team gives them a boost in their reputation rather than a negative implication because it shows how dedicated they are on handling issues regarding their casino unlike other casino that typically ignore most of the complaints.

Yeah but they should also ask those whose accusation is already resolved to change the title of their accusation to resolve and lock the topic because when one researches topic about accusations on Duckdice those without resolution in the title will still come out, but it's not good for the official announcement to see so many complaints, new visitors of the thread might think that there's a lot of issues playing in their platform, they should encourage their players to ask the support about their issues first and not post it here right away.

I think it's just an issue regarding the delay in resolution of every issue to customers who are complaining at this time and there are indications of any complainants who made the fraud allegation thread not lock the thread and move around commenting here maybe they are not satisfied with the outcome of Duckdice's decision.
So from all these problems we can understand that sometimes it is necessary to be transparent in solving a problem to prove that all the problems that have been solved have been resolved properly.