Quote from: FatFork on Today at 08:34:32 AM

Quote from: Bureau on Today at 07:32:32 AM

Quote from: gurujangid on Today at 07:23:18 AM

I have transferred USDT from My metmask BNB network to kucoin erc-20 network Address but still not arrived on kucoin after 12 hours. when i check on bscscan through TxID it is showing success.
tx ID :0xe009c3c18b39a237cb988e7075f453ef14b467667e58d51d8a87d42104a619b6

I am sorry to say but your USDT are now lost. ERC20 uses Ethereum blockchain. In place of ERC20 wallet on Kucoin you should have used the BEP20. Which by the way at the moment shows unavailable.

As previously stated by OmegaStarScream, there is still a chance to recover his lost coins. KuCoin has established protocols for retrieving coins that have been mistakenly transferred to the wrong network, which is the current situation. The OP should carefully read and adhere to the guidelines outlined in the following link: What Should I Do If Deposit Wrong Crypto?

Quote from: https://www.kucoin.com/support/900006117646

Step 1. Collect the following information.
(1) Your KuCoin UID and registered email address or phone number.
(2) The name and the amount of the coins you deposited.
(3) The TXID of the transaction.
(4) The screenshot of the transfer record from the withdrawal platform.

Ensure that the TXID, coin type, amount, and address are shown on the screenshot.
If you deposited from a private wallet such as MEW, provide a screenshot of your account address.

Step 2. Submit a request to the KuCoin Support team and provide the information collected.

I have done this process they are asking time certain days.