Quote from: ultrloa on Today at 11:55:44 AM

Quote from: pawel7777 on May 09, 2023, 09:19:47 PM

Quote from: jpcfan on May 09, 2023, 09:04:00 AM

LTC hot wallet empty 2 times this week. couldn't WD.

i am done with bitvest. total bullshir. only gambling site with empty hot wallets

The idea of having hot wallets is to not keep significant amounts in there, which means they could get drained when there's a big excess of withdrawals over deposits (e.g. when someone wins big and withdraws).
So I wouldn't judge the site on the fact that hot wallets get empty from time to time, but you could judge them on how fast they respond to the situation.
Have you contacted customer service? Any luck?

If they have people can handle to look at the balance left on their hot wallet they will not get this repetitive complaints coming from different people since its really annoying to experience this especially if you really want to withdraw your funds because you need to withdraw immediately. This issue creates trouble especially on their reputation and it seems they still didn't fix that so for sure this can affect their trust score on the community then they could lose more costumer if this issue will not be solved by their management.

I don't think so about this issue, maybe this casino will be abandoned soon because they don't have any facilitator to maintain and to check their hot wallet if how much the remaining balance and if they can sustain the winning withdrawal of their customers. But anyways for their reputation if this kind of issues will happens for sure they will drop their reputation in to negative because if some players will encounter this issue they will leave a negative feedback.